Terms Of Sale
Last updated: 3 April 2026
These Terms of Sale (the "Terms") govern your access to and use of www.izibrothers.com (the "Site") and any order placed through the Site.
The Site is operated by SIA "LAB CONCEPT", registration number 40203634986, VAT number LV40203634986, registered address Krišjāņa Valdemāra iela 149-4, Rīga, LV-1013, Latvia (together, "IZI Brothers", "we", "us", "our").
By accessing the Site or purchasing any Product, you agree to be bound by these Terms and the policies referenced here: Privacy Policy, Shipping Policy, Returns and Refunds Policy (collectively, the "Policies"). If you do not agree, do not use the Site.
1) Definitions
- "Consumer": an individual acting for purposes outside their trade, business, craft, or profession.
- "Professional" or "B2B Customer": any person or entity acting in the course of business (reseller, workshop, company, etc.).
- "Products": aftermarket parts and accessories, including racing and performance parts.
- "DDP": Delivered Duty Paid (duties and import taxes arranged/paid by the seller as described in these Terms).
- "DDU": Delivered Duty Unpaid (duties and import taxes paid by the buyer).
2) Critical safety notice - Racing and performance parts
RACING / PERFORMANCE PRODUCTS NOTICE: Our Products may be racing and performance parts. They may alter the behavior of your vehicle, increase mechanical stress, and increase risk. Use of performance parts involves inherent risks including property damage, serious injury, or death.
Professional installation required: Unless explicitly stated otherwise in writing on the Product page, installation, setup, and inspection must be performed by a qualified motorcycle professional (workshop/mechanic). Non-professional installation is at your sole risk and may, to the maximum extent permitted by law, result in exclusion of warranty, refusal of returns, and limitation or exclusion of liability.
Off-road / closed course default: Unless a Product page explicitly states "street legal" or equivalent, Products are intended for off-road use, private track, or competition only. You are solely responsible for verifying and complying with local laws and regulations (homologation, insurance, registration, noise, lighting, emissions, etc.).
2.1 Mandatory post-install checks
The installer must verify, at minimum:
- Exact compatibility (model, year, version, and existing modifications)
- Correct fasteners and torque specifications
- Alignment, chain line/tension, brake function, wheel/axle security, suspension clearance
- No interference, abnormal play, rubbing, overheating, or unusual noises
- Static test and progressive dynamic test in a safe area
Periodic re-checks are mandatory (at minimum after the first ride and at regular intervals thereafter).
2.2 Prohibited actions
- No unauthorized modification of any Product (machining, drilling, welding, heat treatment, etc.) without our written approval
- No installation of damaged, incomplete, or deformed Products
- No use with incompatible, counterfeit, or inadequate quality components
3) Product information, compatibility, and Site content
We strive to provide accurate descriptions, images, compatibility notes, and pricing. However, errors or omissions may occur. We may correct or update information at any time.
Compatibility is your responsibility. If you are unsure, contact us before ordering. Visuals may vary by device and settings.
4) Accounts
You may be required to create an account. You are responsible for safeguarding your credentials and all activity under your account. We may suspend or terminate accounts for suspected fraud, abuse, or violations of these Terms or the Policies.
5) B2B (Professionals) - Account required and separate conditions
B2B access requires an approved business account. We may request business verification (company details, VAT details, documentation). We may approve, refuse, suspend, or revoke B2B access at our discretion.
No automatic right of withdrawal for B2B unless required by mandatory law or explicitly agreed by us in writing.
B2B returns require prior written authorization (RMA). Unauthorized returns may be refused and returned at the Professional's cost.
The Professional is responsible for local compliance, resale obligations, customer warnings, and any regulatory duties in their market.
6) Prices, taxes, shipping origin, and Incoterms
Prices may be displayed excluding VAT/taxes (HT) unless explicitly stated otherwise. Prices are shown in EUR unless otherwise specified at checkout.
6.1 VAT and taxes
VAT and/or other taxes may apply depending on your delivery country, B2C/B2B status, and applicable tax rules. The total amount (price, any applicable taxes, shipping) is displayed before payment. You are responsible for providing accurate information (country, address, status, VAT number where applicable).
6.2 B2B EU (intra-community VAT)
Where permitted by law and subject to validation of a valid VAT number, invoicing without VAT may apply. Otherwise, applicable VAT may be charged.
6.3 Non-EU - Incoterms (B2C vs B2B)
- Consumers (B2C) outside the EU: DDP (Delivered Duty Paid) shipping. We arrange and cover import duties, import taxes, and customs clearance fees required for delivery, subject to local rules and carrier procedures. Important: in some cases, a carrier or authority may require documents, identity confirmation, or an administrative action. You must cooperate promptly. If you refuse to cooperate or fail to provide requested information, delivery may fail and fees (return, storage, destruction) may apply.
- Professionals (B2B) outside the EU: DDU (Delivered Duty Unpaid) shipping. All import duties, import VAT, customs fees, brokerage fees, and any similar charges are the Professional's responsibility. The Professional acts as the importer and handles or arranges customs clearance and local compliance.
6.4 Shipping origin
Shipping origin: Products are shipped from France unless the Product page or checkout states otherwise.
7) Payment
Payment is due at the time of order. Available payment methods are those shown at checkout. Payments are processed by secure payment providers. We do not store full card details.
If fraud is suspected, we may request additional information, place the order on hold, cancel it, or refuse the sale.
8) Orders, acceptance, cancellation
Placing an order constitutes an offer to purchase. We may accept or decline orders at our discretion. An order is accepted when we confirm it and payment is successfully processed.
We may refuse, cancel, or limit an order for reasons including suspected fraud, incomplete information, obvious pricing error, stock unavailability, logistical constraints, or compliance risk.
After shipment, cancellation is generally not possible.
9) Delivery, timing, and risk
Delivery times are estimates and not guaranteed. Delays may occur due to carriers, inspections, operational constraints, external events, or force majeure.
9.1 Transfer of risk
- Consumers: risk transfers upon physical receipt of the Products.
- Professionals: unless mandatory law states otherwise, risk may transfer upon handover to the carrier.
You must inspect shipments upon delivery and report any visible damage or missing items according to the Shipping Policy, with evidence (photos and any carrier notes where possible).
10) Returns, withdrawal, refunds
Returns and refunds are governed by our Returns and Refunds Policy.
10.1 Consumers
Where applicable under mandatory law, Consumers may have a right of withdrawal for distance sales, subject to legal exceptions. Returned Products must be unused, complete, and in original packaging, in resellable condition.
10.2 Professionals
B2B returns are subject to our written approval (RMA) and conditions, unless mandatory law provides otherwise.
11) Warranty, legal guarantees, and exclusions
11.1 Consumers
Consumers benefit from applicable mandatory legal guarantees, as required by the laws that apply to the transaction. Nothing in these Terms limits mandatory Consumer rights.
11.2 Professionals
For B2B, to the maximum extent permitted by law, warranty is limited to repair or replacement of Products confirmed to have a manufacturing defect, under our procedures.
11.3 Proof and procedure
For any warranty/service claim, you must provide: order number, photos and video, detailed description, usage hours/mileage, and conditions of use. We may require proof of professional installation (invoice or workshop attestation). Failure to provide requested information may result in refusal of the claim.
11.4 Exclusions
To the maximum extent permitted by law, warranty and liability are excluded for issues caused by:
- Normal wear and tear, consumables, cosmetic damage, corrosion
- Improper or non-professional installation, incorrect torque, insufficient maintenance, lack of periodic checks
- Misuse, off-label use, incompatibility, accidents, crashes, impacts, extreme use, competition use not suited to the Product
- Unauthorized modifications, use with incompatible or inadequate parts
No performance guarantee: unless explicitly stated in writing, we do not guarantee any performance gain or specific result.
12) Limitation of liability
To the maximum extent permitted by law, we are liable only for direct damages proven to be caused by us. Our total aggregate liability is capped at the amount paid for the Product(s) giving rise to the claim.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential damages, including: loss of profit, loss of revenue, loss of data, loss of use, downtime, workshop labor, towing, transport costs, or third-party part replacement.
You acknowledge that racing/performance parts involve increased risk. We are not liable for accidents, injuries, death, or damages arising from installation, setup, maintenance, misuse, or use on public roads, except where liability cannot be excluded under mandatory law.
13) Indemnification
You agree to indemnify, defend, and hold harmless IZI Brothers, our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
- Your breach of these Terms or the Policies
- Your installation, use, misuse, competition use, modification, or resale of Products
- Use on public roads where not permitted, or any non-compliance with local laws and regulations
- Your violation of any law or the rights of a third party
14) Chargebacks and fraud
In case of an abusive or fraudulent chargeback, we may suspend the account, refuse future orders, and provide evidence (delivery proof, logs, communications) to the payment provider and bank. To the maximum extent permitted by law, we may seek recovery of chargeback fees and related costs.
15) Force majeure
We are not responsible for delay or failure to perform due to events beyond our reasonable control, including: strikes, carrier disruption, customs inspections/holds, war, pandemic, natural disaster, network/service outages, supply shortages, administrative decisions, or other force majeure events.
16) Intellectual property
All Site content (including texts, designs, logos, trademarks, images, graphics, videos) is owned by IZI Brothers or its licensors and is protected by intellectual property laws. No use, reproduction, distribution, or modification is permitted without our prior written consent.
17) Privacy
Personal data is processed according to our Privacy Policy and applicable data protection rules (including GDPR where applicable).
18) Governing law and jurisdiction
Except where mandatory law provides otherwise, these Terms are governed by the laws of Latvia.
Consumer protection carve-out: nothing in these Terms deprives Consumers of mandatory protections of their country of habitual residence where such protections apply.
Subject to mandatory rules, disputes shall be submitted to the competent courts of Riga, Latvia.
19) Changes to these Terms
We may update these Terms from time to time by posting a new version on the Site. The version applicable to your order is the version in effect at the time you place the order.
20) Contact
Company: SIA "LAB CONCEPT"
Address: Krišjāņa Valdemāra iela 149-4, Rīga, LV-1013, Latvia
Registration number: 40203634986
VAT number: LV40203634986
Email